Worst experience! I had an appointment and was in there for over an hoyr before anyone took care of me and the guy doing my nails was either too busy watching a show on his tablet or getting up to do who knows what every 15 minutes. Not once did he excuse himself or apologize for the delayed appointment. After I asked him to take off the nails he still had the audacity to charge me $25.00! His excuse for the poor work was that it was before Christmas and they were busy. I will make sure to tell my friends, family and acquaintances to never give this place their business.
I love this place and I will be going back, but they have an American girl in there doing nails and she did my toes never again will she touch my feet. She was to rough and she didn't even get my ingrown toenail out like the others would. They need to get rid of that American girl she doesn't know what she is doing. Other then her great service work quickly and they do an amazing job!
I highly recommend this place. They are super friendly and get you the service you want. My nails look great!
Not impressed. Went in on a Friday morning with a friend for a mani+pedi. We were quickly seated in pedi chairs and after 5-8 minutes one tech came over to do my pedi. My 15 minute pedi included a pumice stone that had clearly seen better days, a pitiful massage, and hot towels that were just laid on top of my shins instead of wrapped around my legs. I was immediately moved over to a manicure station where the lady rushed so quickly that my cuticles weren’t even pushed back, only 2/3 of each nail was painted, and I was sitting nails under the dryer before my friends pedicure was even a quarter of the way through. How disappointing that I could get a better quality mani+pedi at the salon in Walmart for a cheaper price. My friend and I will not be coming back to Smile Nails for our biweekly girls day out.
Was a loyal customer for 2 years nevet again will i give them my business
Smile Nails Spa is a US Hair Care Studio based in Lebanon, Tennessee. Smile Nails Spa is located at 1123 N Castle Heights Ave # K, Lebanon, TN 37087, USA.
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