I have been a paitent of Dr. Larkins for a while now, and up until my last visit I have enjoyed my experiences there both with cleanings and with other work that had to be done.
HORRIBLE EXPERIENCE!!! They made me cry & made me feel SO uncomfortable!! I am 25 years old. I have NEVER had bad teeth!!! I've had 2 cavities as a child, a root canal during my pregnancy, other than that couldn't ask for better teeth!! At SERENITY DENTAL they told me that my teeth are SO BAD I need DENTURES!!!!!!!! ****BUT**** ALSO that even dentures wouldn't work BC I'm so young by the time I get to the age when people usually get dentures, my bone would have already deteriorated and that there would be nothing there to put dentures on!!!!! THIS EXPERIENCE IS DEFINITELY ONE I WILL NEVER FORGET!!!!!!
I had a problem when I went in last time because my insurance had changed and even though I asked about it, nobody in the office told me that they were no longer in network for my new insurance. I ended up with a $100 bill for a cleaning, and when I called about it they refused to fix the charge. But then when I left a negative review online, they called me to say they would remove the charge.
I was very happy at my first cleaning visit. I thought I had found my dentist. Then I came back for fillings. I was not told that I was out of network, nor was I given any estimate on the cost of the filings before this second visit. There were a couple opportunities for this to happen, when I originally made the follow up and when I had to reschedule. I found out after I had been in there and had all my work finished. I have never been to a dentist that does not let you know beforehand you are out of network. I guess I always thought they did it out of courtesy. I have learned my lesson and will not be returning nor recommending them.
Love Dr. Larkins and her amazing staff. They take care of our entire family. Caring professional folks who provide excellent dental services to their patients.
I have always received great care from Dr. Larkins and her staff, in terms of the actual medical care and their overall kindness and bedside manner.
I highly recommend Serenity Dental. Dr. Larkins and the entire staff are wonderful! The atmosphere from the time you walk in until you're ready to walk out is very calm and relaxing. I like to get to my appointment a little early so I can enjoy the waiting area as it's incredibly comfortable and completely relaxes me. The hygienist are excellent, very kind and dedicated to making the experience a good one. Dr. Larkins is wonderful, she's very thorough and never rushed. She takes the time to make sure your comfortable and not in pain. You can tell it's important to her and the team to ensure you have good dental experiences with them. I just left her office after my 6 month cleaning. Thank you to my Hygienist, Karen; my mouth and teeth look and feel great! I couldn't ask for a better team!
Serenity Dental is a US Dentist based in Lebanon, Tennessee. Serenity Dental is located at 1030 W Main St, Lebanon, TN 37087, USA.
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