Every time I go I have a problem so don't plan on going back ever again
Went in to look at rings for my fiancé. Not a single one of the three workers said hello or even gave a welcome-in smile. We came in with hopes of spending money and after looking at rings by ourselves for 10 minutes, we chose to walkout and go elsewhere. Not an ounce of customer service from any of their "sales associates".
Left to stand outside in the heat. The employees all stood around starring at the door while talking. No one bothered to open it. They open at 10am. At 10:15 am they still weren't open. Not a good way to do business!!
Mediocre selection on diamonds, great customer service and staff. Helped me tremendously with watch problems (not their fault) and did everything they could to make it right. Meredith was exceptional.
"Great place to eat and shop!"
Zales Outlet is a US Jewelry Store based in Lebanon, Tennessee. Zales Outlet is located at One Outlet Village Blvd, Lebanon, TN 37090, USA.
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