It is sad because I more than trust my dog with the doctors. The last time we were in, Dr. Haley was walking around with her after her surgery because, "She was sweet and did NOT like the kennel." I was so impressed that they took such good care of her.
The only reason I have given one star is because I could not post this review without selecting one.
Front desk staff here are horrible!
This was the first time I visited this clinic and I immediately wanted to make it my home vet clinic. Not only do they serve both large and small animals, but they also offer affordable payment through Care Credit. HIGHLY recommended!
Front desk staff is rude and un-attentive . The only thing they are good at is taking your payment .
Today I called for the 3rd time and explained that it was an emergency as my dog has a tooth abscess that has broken through the skin and they said there was no availability until April. Seeing as I have been trying to make this appointment for over a month, the lady said it wasn't there fault they are too booked to fit her in.
This clinic comes highly recommend by several people in the Lebanon and Nashville area. I live in Nashville and make the 35 mile drive just for my dog to have the absolute best care. Unfortunately I have tried to make my dog an appointment 3 times over the last month. Tammy, the front desk lady has made this experience miserable, including hanging up on me, being rude, impatient and very unhelpful. Animals are like our children and they are also very expensive. All needed was an estimate on what I would be paying as I know it would be on the upside of $600-$900. I asked that if she did not know, could she have someone call me back that could be more helpful at which point she hung up on me.
Kinslow veterinary is the best I took my 3 month old puppy In with Parvo h was knocking on deaths door thought I had lost him he wasn’t eating and lifeless when I brought him In to them this past Saturday day morning. And today November 8 I get bring my little guy home. They are the best and they are caring and concerned people and they know what they are doing with your pets I will be transferring all my baby’s to them
Best vets in the area. Whether big or sale they take care of them all.
Both of my dogs have had horrible experiences here in the last 6 months . A simple neuter turned in to a horrible infection which led to a complete removal of his anatomy due to poor post surgical care and follow ups by the doctors . My other dog went in for a teeth cleaning and they called me after the fact to tell me they extracted 5 teeth ! I was not notified until after the extractions were done ! These people are unapologetic butchers and I will never come back ! My mistake was giving them a second chance !
Kinslow Veterinary Clinic is a US Veterinary Care based in Lebanon, Tennessee. Kinslow Veterinary Clinic is located at 109 Southside Park Dr, Lebanon, TN 37090, USA.
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