5
155 Legends Dr, Lebanon, TN 37087, USA
Lebanon, Tennessee 37087
+1 615-443-2746

Nobody ever answeres the phone !! No matter what time you call

I have had such a problem getting any kind of help. I filed for assistance about a month ago, I just got a letter in the mail yesterday with all the proofs I have to get and turn in in less than 3 days! I have a job and am trying to be a productive member of society, but this is dragging me down! No one is open when I get off work. AND I have no fax number for DHS here so I can't even have people fax stuff to them for me. This is ridiculous. And now you have to go in and sit and wait JUST to turn something in, like really? I can't just stop by and say, "Ok! Here's my proofs and ssn, I'll listen for you guys to call soon!" I NEED child care assistance like 2 months ago.

There is no Wilson county phone number. Redirected to sumner county. Then three more numbers and on hold 20 minutes. Finally a human answer.. Then told it would be an hour and twenty seven minute wait before someone could actually help. Wow! Just wanted to report a change in address

Its just sad when the Council of ricks outdo you. Like how you gon just service humans in the first place?? what if a shlami wants to get some papers filed?

I usually have a good experience with them. But this time, I have left message after message going on a week now. No one ever answers the phone during business hours. & they haven't returned any of my phone calls. Maybe y'all should have more than one person answering calls. Also the first time I called when I was having problems with my case, the lady who answered the phone sounded very hateful & irritated. Was very short with her responses & made me not even want to finish the questions I had. Very poor service & I'm very disappointed. The first time I've had a bad experience with y'all.

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Department Of Human Services — Local Government Office in Lebanon

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Department Of Human Services

Local Government Office at 155 Legends Dr, Lebanon, TN 37087, USA. Here you will find detailed information about Department Of Human Services: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 4:30 PM
  • Tuesday
    8:00 AM – 4:30 PM
  • Wednesday
    8:00 AM – 4:30 PM
  • Thursday
    8:00 AM – 4:30 PM
  • Friday
    8:00 AM – 4:30 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

State:
Tennessee
Address:
155 Legends Dr, Lebanon, TN 37087, USA.
City:
Lebanon
Postcode:
37087

About Department Of Human Services

Department Of Human Services is a US Local Government Office based in Lebanon, Tennessee. Department Of Human Services is located at 155 Legends Dr, Lebanon, TN 37087, USA.


Please contact with Department Of Human Services using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Department Of Human Services opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Department Of Human Services

  • Wyatt
    Added 2016.08.11
    Nobody ever answeres the phone !! No matter what time you call
  • Isabella
    Added 2016.05.15
    I have had such a problem getting any kind of help. I filed for assistance about a month ago, I just got a letter in the mail yesterday with all the proofs I have to get and turn in in less than 3 days! I have a job and am trying to be a productive member of society, but this is dragging me down! No one is open when I get off work. AND I have no fax number for DHS here so I can't even have people fax stuff to them for me. This is ridiculous. And now you have to go in and sit and wait JUST to turn something in, like really? I can't just stop by and say, "Ok! Here's my proofs and ssn, I'll listen for you guys to call soon!" I NEED child care assistance like 2 months ago.
  • Julia
    Added 2016.04.28
    There is no Wilson county phone number. Redirected to sumner county. Then three more numbers and on hold 20 minutes. Finally a human answer.. Then told it would be an hour and twenty seven minute wait before someone could actually help. Wow! Just wanted to report a change in address
  • Arianna
    Added 2014.11.22
    Its just sad when the Council of ricks outdo you. Like how you gon just service humans in the first place?? what if a shlami wants to get some papers filed?
  • Jeremiah
    Added 2013.12.04
    I usually have a good experience with them. But this time, I have left message after message going on a week now. No one ever answers the phone during business hours. & they haven't returned any of my phone calls. Maybe y'all should have more than one person answering calls. Also the first time I called when I was having problems with my case, the lady who answered the phone sounded very hateful & irritated. Was very short with her responses & made me not even want to finish the questions I had. Very poor service & I'm very disappointed. The first time I've had a bad experience with y'all.
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