Buying cars with today’s technology has created a very similar purchasing process at every dealership. No matter where you buy you are going to get roughly about the same deal at each dealership. After visiting dealerships in the big city, I stopped by small town Wilson County Motors. I could instantly tell that the pace at this dealership was a lot slower. In scale and sales they are a very large big city dealership but that’s as far as it goes. Everything else is small town. It is not a race to see how fast they can get you in and out especially if you’re not going to buy. Sales associates allowed me to tell them what I wanted and was interested in versus trying to pitch me what they wanted to sell me or trying to stear me towards other options. At other car lots you could tell the salesman’s effort diminished as soon as I told them I was just looking and/or researching. At Wilson it didn’t matter; they were just showing me around and enjoying the conversation. There were no sales gimmick’s either; they were not trying to pitch me more for my trade while only increasing their car’s value or trying to sell me a payment. They were honest and upfront; I enjoyed their upfront clear and concise pricing. Buying a car from here feels like now I’ve been invited to be part of their big happy family. I will definitely be going back to them when I’m ready for my next vehicle purchase.
I had a less than pleasant experience. Prices were high and customer service was poor. I was told I would receive updates but never received a phone call.
Diagnosis was given via text which lacked a personal touch. My service rep always seemed to be in too much of a hurry. I definitely didn’t feel well taken care of through the whole process.
Integrity is very important to me and I didn’t feel that it’s a value that the staff at Wilson County Chevy hold very high.
Brandon Vaden was our Sales Rep. He is a great employee!! He is not pushy, and he knows the inventory on the lot. The staff at Wilson County motors were so welcoming and inviting especially Hoover and Belinda along with Brandon. We could not ask for a better experience. We will be back to buy another vehicle from Wilson County Motors and to see Brandon for our next vehicle buying experience! -Larry & Doris Cooper
I most likely not use Wilson County for future repairs and service.
I've known Tom Harmon for many years, so when I needed a vehicle I came to see him. I had a great deal of trust in him and know if to be a straight shooting, fair and honest fella. He was able to present me with options when it came to buying my GMC. He's got a customer for life, simply the easiest vehicle purchase I have ever had. I also had the pleasure working with Belinda in finance and she did a wonderful job of arranging my financing to get my payment in the range I wanted. I want to also mention Louis who was on hand while during this process and how accommodating he was.
Fast forward to today and we just purchased our fourth new car from Wilson County Motors. That by itself is probably the strongest recommendation I can imagine. John Collins was worked hard to find the car I wanted and kept us informed along the way. Any time I have been to the dealership all of the staff have been friendly and helpful.
Prior to buying our first car from Wilson County, I had never voluntarily returned to a car dealership in 30 years of car purchases.
Thank you Wilson County!!!
Wilson County Chevrolet Buick Gmc is a US Car Dealer based in Lebanon, Tennessee. Wilson County Chevrolet Buick Gmc is located at 903 S Hartmann Dr, Lebanon, TN 37090, USA.
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